Custom and Special Orders:
Custom or Special order items require prepayment before shipping. These items include: items that are made to order, painted to order, special size or otherwise not ordinarily stocked.
Custom and special order items as defined above may not be returned.
All items returned must be in new condition in the original packaging along with all paperwork and instructions. Any returns that do not meet these conditions may not be accepted and will be returned to the sender.
A return authorization number clearly marked on the outside of the return package is required before we will accept it. Call for the number. Any shipments without this number clearly visible will be returned to the sender.
There will be absolutely no returns after 30 days of purchase.
There are some items marked as "non returnable" so please read all text about a product before ordering.
All other items will incur a 20% restocking fee.
Shipping Costs and Credits:
Any orders placed outside of the lower 48 Continental United States will not have a shipping charge on the order. After the order is placed, a customer service representative will contact you with a shipping quote.
All credits will be applied to the original credit card used for the purchase along with any applicable sales tax. Shipping charges will not be credited unless the return is the result of our error or a manufacturing defect.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Whenever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
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